Event Details
October Meeting: Step up to the Challenge of Managing Conflict and Conducting Crucial Conversations
| Date: | October 26, 2016, 11:00am – 1:00pm |
| Location: | Altland House Restaurant |
| Event Type: | Meeting |
| iCal link | Add to Calendar |
Registration: 11:00am
Note: We will be collecting nonperishable food items at this meeting to benefit a local food bank. Please bring a donation to support our local community members who are in need!
Conflict is a normal part of life and work, thus learning how to effectively resolve conflict rather than avoid it or mismanage it is the key to success! In this dynamic an interactive session, Julie Kowalski of Spizzerinctum Group, will teach the skills required to effectively resolve conflict and strengthen relationships with bosses, team members, subordinates, coworkers and even customers.
We will discuss the most common causes of workplace conflict, and how to manage them using proven methods and tools. We will sees what happens when conflict is avoided and crucial conversations don't happen. Finally, we will walk away with new skills and tools ot help us immediately improve our communication skills and comfort level with conflict and crucial conversations allowing us to step up to the challenge!
Don't be scared of conflict this Halloween, join us for "Step up to the Challenge of Managing Conflict and Conducting Crucial Conversations".
Take-a-ways
- Strong understanding of our own conflict profile as well as other's conflict profiles
- Knowledge of the 6 "bad" outcomes of avoiding conflict
- Steps for handling conflict in healthy versus unhealthy ways
- A prescription for dealing with difficult people
- Specific steps to turn complaints into requests
Speaker: Julie Kowalski is a seasoned thought leader, consultant, executive coach and superb facilitator. She's also an energetic, and spirited professional trainer. Through her own working history, Julie has gained valuable insight and acumen into the science of what it takes to start and run successful businesses as well as the art of earning and retaining customer and employee loyalty. Julie maintains working relationships with a wide variety of business owners and executives from small family-owned businesses to Fortune 100 companies.
Besides being named one of the "World's Most Creative Thinkers" by best selling author Seth Godin (Purple Cow), Julie posseses 24 years of first hand business experience. Her accomplishments include personally starting and successfully managing multi-million dollar companies.
Click here for more information about sponsoring a meeting.
